Officials with the Los Angeles County Sheriff’s Department said Wednesday the emergency 911 system outage affected all 23 stations.
According to a news release from LASD, the incident occurred shortly after 11am and was caused by a drop in power voltage from an “external utility company.”
In the 20 minutes of suspension, sheriff’s officials said they implemented backup procedures once the patrol station was aware of the outage, but no information was provided regarding what those procedures were provided.
Although no specific patrol stations have been identified, certain locations reportedly managed to regain 911 services faster than others.
It’s not the first time that the nation’s largest sheriff’s department has experienced problems with its communications system.
Deputies from the LA County Sheriff’s Office were seen in the file photo without the date. (KNN News)
On the Great Year Day, LASD’s Computer Aided Dispatch Program (known as CAD) did not allow assistant staff to log in to patrol cruiser mobile computers along with the New Year, the Associated Press reported.
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The issue, discovered around 8pm on December 31, 2024, continued until January 2nd.
In that case, officials said radio communications and the 911 line would remain fully operational, but service calls were answered at the station level and were being tracked manually.
Regarding the Wednesday outage, the emergency system is now fully operational. The department added that it is conducting an internal review “to assess the impact” of today’s suspension.
“In spite of the temporary disruption to the 9-1-1 system, our agents show an extraordinary dedication to adapt quickly to the situation and ensuring public safety,” the release states.
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