The city of Long Beach is beginning to notify people whose data may have been inappropriately disclosed in the 2023 hack, officials announced Monday.
The city’s press release explained that “fraudulent actors” on the city’s network were discovered on November 14, 2023, affecting the city’s website and network at the time.
“The city has been notifying people from Monday that personal information may have been accessed and/or obtained as a result of the incident,” the city’s release said.
“While there are no indications that information is being misused for fraud or identity theft, the city provides these notifications with law and abundant care, providing the affected people with information, tools and resources to help protect their personal information.
The city’s investigation was completed last month and “determined that certain affected files, including personal information, may have been accessed or retrieved by unauthorized individuals.”
That information includes date of birth, credit and/or debit card information, medical data, social security numbers, driver’s licenses and passports, but not all affected individuals have all of this information stolen.
“Data security is paramount and we are committed to protecting the data our community entrusts to us,” Mayor Rex Richardson said. “This has proven to be an unprecedented event for our organization, and we will continue to take this research and its findings seriously. We are as transparent as possible and appreciate the patience and understanding from our community.”
The city has created a hotline for issues relating to violations. For more information, please call 888-802-9667 from 6am on weekdays.
“It is important that call centre staff should not provide people with the request of Social Security numbers or other personal information when making calls to the call centre,” city officials added.
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