(NEXSTAR) -Some CVS customers access the locked shampoo and eveplofen instead of waiting for employees to sympathize with you and to unlock the cabinet in the deodorant aisle. I have another way.
The CVS stated that the company is using the CVS Health App to test a function to open the locked display cabinet to customers. This technology is currently being tested in three places in New York City and expanded to “about 10 stores on the West Coast in 2025”.
Over the past few years, CVS, Target, Walgreen, and other retailers have become increasingly aware that daily items have been trapped in stores. Companies say they were needed to prevent theft.
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However, CVS acknowledges that additional security is annoying for intentional shoppers. Burke told New York Times that the new app feature was a way CVS dealt with customer complaints.
How it works is as follows. When shopping at the store, you can open the app and click the blue “Store” button. Once you find a case to unlock, press the “Lock” button in the app and then continue the mobile phone to the Bluetooth leader. This allows you to unlock the case and lock up when the product is selected.
The CVS Health App has other functions that customers feel convenient, such as a vaccine scheduling and a personalized barcode that can be scanned during check -out.
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