For the second time in just over a month, the Los Angeles County Sheriff’s computer dispatch system crashed Wednesday evening, making it impossible for police car computers to be used, forcing lawmakers to process radio calls again.
Previously, a 38-year-old computer-aided dispatch system (known as CAD) fell on a major year day, with Y2K-style glitches saying “doesn’t allow personnel to log on in the new year.”
Three days later, the department said the “temporary fix” had regained the system and executed it.
This time, we were not immediately aware of the cause of the system failure or the time it took to repair it.
Just like before, other systems are still working, including body cameras, 911 lines and department emails. Deputies can still answer calls, but they cannot perform license plates or background checks from police cars.
“Now, the call takers need to write down all the information for each call, then the dispatch must express all the details and the patrol unit must write down all it,” one aide said. Explained when the system crashed earlier. “They don’t have the ability to run people or plates. They can’t pull report numbers and give people, so they need to call the dispatch.”
Earlier last month, the department said it had been in the process of upgrading its dispatch system for some time and issued a request for proposals for a new CAD system in mid-2023. The department also said it is still evaluating options and testing of one potential system is expected to be imminent.
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