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Home»LA Weekly

LA Metro users want more frequency and better cleanliness and spend less on policing

By July 7, 2025 LA Weekly No Comments4 Mins Read
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LA Metro Riders hopes transports will spend more money on increasing frequency and improving vehicle cleanliness while reducing their spending on private security and local police contracts.

This collects rider feedback by providing users with the opportunity to tinker with La Metro’s budget and allocate funds that they think are appropriate, according to responses collected from LA Metro’s annual My Metro Budget Interactive Online Tool.

My Metro Budget Tool was released last fall and gave the public the key to the 2026 budget. The overall budget could not be adjusted, such as removing funds from projects currently under development. Additionally, an increase in one sector would require a decrease in another sector. But otherwise, the user would be in full control.

The result was released in mid-June and this is what happened.

The main goals for increasing spending were cleanliness and maintenance. The biggest budget remodel was done with bus stop cleanliness, with an average increase of over 21% from the current modest allocation. Despite the increase in percentage, it was about $834,000 added to our current budget.

Passengers are equipped with the Metro 217 bus on Lasienega Boulevard in file photos. (Credited by Brian van der Bragg / Los Angeles Times)

Behind that, the biggest increase in budgets has been directed towards homeless and mental health outreach (11%) and open street grant programs (10%), which temporarily close surface streets to vehicles to enable use of pedestrians and cyclists.

The largest overall increase based on total spending was directed towards rail services, including increased service frequency, accounting for an average increase of $5.9 million, up about 2% from the current budget.

On the other hand, law enforcement agencies experienced a decline in support and biggest drop in funds, reducing users by 7%, or about $13.6 million. The use of local law enforcement to police the LA Metro system is a topic of transport users and activists questioning the validity of multi-billion dollar contracts, raising concerns about the fairness of enforcement of publicly funded services.

These complaints have been reflected by many on the Los Angeles County Metropolitan Transportation Department committee, and in June last year it decided to establish a Transportation Department law enforcement agency dedicated to the Metro System. The institution is expected to be slowly established over five years.

Bus Services received the second-largest cut in terms of overall budget, falling on average by around 1%, earning a decline of around $9.1 million.

Metro Micro, LA Metro’s experimental short trip on-demand ride sharing service, reduced the second-largest funding decline in current budget percentage, down on average about $2.35 million (6%).

Like law enforcement, Metro users target private security funding, cutting budgets on average around $2.2 million, cutting around 5% of the overall budget.

Metro security officer patrols a transport station in Los Angeles County. (KTLA)

Other ongoing projects, including tap-to-exit at some stations, and other updated projects, have also received significant approval from users. In total, 46% of users want to expand their tap-to-exit to all 56 existing and future stations, with 27% supporting their use at the final station. Over half (58%) of respondents said they support tall fairgates installed at all stations, but 42% would like to be limited to the three stations they can currently find.

Over 85% of respondents said they wanted the Metro to continue to find ways to improve cleanliness and safety at its stations.

Advertising was also an interesting topic, supporting 37% to rename the commercial names of Metro Stations and other programs, and supporting the system to allow ads for beer (31%) and cannabis (24%). About 8% voted in favor of removing all ads covering bus and rail windows.

The LA Metro Light Rail train travels towards East Los Angeles on this undated photo E-line. (Getty Images)

According to La Metro, more than 6,400 people participated in interactive budgeting exercises, an increase of over 2,000 people from the previous year.

Of these respondents, 78% said they would take a subway train or bus at least once a week.

La Metro thanked the users and non-users who participated in the budget exercise, saying that agency leaders are still interested in hearing how they can continue to improve the system and rider experience.

Click here for more information about the results of My Meto budget and research that provides feedback on the project.

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