Segway recalls selling around 220,000 scooters in the United States due to the fall risk that caused users to get injured from smashed bones to broken bones.
According to a notice issued by the US Consumer Product Safety Commission, the folding mechanism of Segway’s NineBot Max G30p and Max G30LP kick scooters can fail during use.
The committee warns that the result could result in serious injuries. Thursday’s recall notice points to Segway receiving 68 reports of impairment in the folding mechanism, as well as 20 injuries, including abrasions, bruises, lacerations and fractures.
Consumers who own these currently envisaged scooters are advised to immediately stop using them and contact Segway to request a free maintenance kit. The kit includes tools and step-by-step instructions for inspecting and adjusting the locking mechanism of your scooter as needed, says Segway.
“As time goes by, the folding mechanism may require regular checks and tightening depending on the riding conditions,” California-based Segway wrote on its website. “Returns and exchanges are irrelevant.”
According to CPSC, the Segway scooters involved in the recall were manufactured in China and Malaysia and sold at face-to-face retailers across the US, including Best Buy, Costco, Walmart, Target, Sam’s Club, and between January and February 2020 and February 2025, online at Segway.com and Amazon.com. Selling prices range from $600 to $1,000.
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